QPS Bio-Kinetic
  • Springfield, MO, USA
  • 15.00
  • Hourly
  • Part Time

The Study Recruiter will perform all related activities as necessary in order to fill current and upcoming clinical research studies. This is a part-time position that offers flexible hours, but must include at least 3-4 hours on Saturday. The position is responsible for ensuring strict protocol adherence during the recruitment process. This position is responsible for pre-qualifying potential participants via their medical history and basic demographical information to ensure they meet the protocol qualifications. This person must also be able to discuss and explain pertinent aspects of the study with potential participants and assist them in getting scheduled for the study that best fits them per their medical history and schedule.

This position may assist in all aspects of office related tasks, including but not limited to incoming and outgoing calls and sending and replaying to multiple internal and external emails.

Essential Functions

Recruit potential participants over the phone (incoming and outgoing), in person or via email.

Review protocols to ensure accurate recruitment of qualified participants.

Review medical histories of potential participants to ensure completeness and eligibility.

Extensive daily phone work

Assist in any marketing/public related activities (off site events)

Communicate with Recruiting team and Recruitment Manager to ensure studies are on track and are being filled with qualified participants.

Assist potential and returning participants with any QPS/study related questions.

Competencies

  • Computer proficiency
  • Interpersonal skills
  • Ability to take initiative
  • Professionalism

Knowledge / Skills / Abilities

  • Skill in managing one's own time.
  • Skill in completing assignments accurately and with attention to detail.
  • Ability to work under pressure while maintaining professionalism.
  • Ability to analyze, organize and prioritize work while meeting multiple deadlines.
  • Ability to process and handle confidential information with discretion.
  • Ability to review work for accuracy.

Education / Experience

  • High school diploma or equivalent
  • Minimum 1 year of overall business experience
  • Prior phone experience helpful
  • Prior customer service industry experience desirable
  • Excellent written and oral communication skills

QPS is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. QPS prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. QPS conforms to the spirit as well as to the letter of all applicable laws and regulations.

QPS Bio-Kinetic
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